Shipping Policy

At Famerry, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

US Office: 8 The Green, Suite B Dover, DE 19901, United States
VN Address:102 Dang Van Bi Phuong Thu Duc Ho Chi Minh 700000 Vietnam

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST-5)

Order Cut-Off Time: 5:00 PM EST
Orders placed after 5:00 PM EST will be processed on the next business day.

WHERE DO FAMERRY DELIVER?

We offer worldwide shipping.

HOW LONG IS THE DELIVERY TIME?

Handling Time: Orders are usually processed and shipped from our warehouse within 1-3 business days of purchase.
Transit Time: Standard shipping/transit times apply.

United States: 5-7 business days.
Worldwide: 10-15 business days.

HOW MUCH DOES SHIPPING COST?

$9.95 for shipping within the United States.
$12.99 for shipping within the Worldwide.

About late delivery:

Orders are almost always shipped on time. Unexpectedly, your order may be delayed for the following reasons:
• Mistaken address
• Missing number of apartments, buildings, floors or units
• Extreme weather conditions
• International customs clearance
If you notice that your order has been delivered later than expected, you can contact us by email: [email protected]. We will solve it within 1 – 3 business days.

Tracking Information
Once your order ships, you’ll receive an email with a tracking number and link. You can also track your shipment on our Order Tracking page.
Need Help? Contact Us
If you have any questions regarding shipping or delivery, please contact us using the information below.

Email: [email protected]